Lasting customer relationships start here
An AI concierge that understands your business and puts your customers first
AI-generated illustration
One concierge.
Chat. Email. Voice.
Answer your guests’ questions and make planning a visit easy.
Find your industry’s example
More time for guests.
More insight into their needs.
Questions about the menu. A table for Saturday. A birthday for 20. At Café Mauritz, Omniday helps guests on the website and gives the team insight into what matters to them.
automatically answered.12 July–24 September 2026
The conversations that help guests also make their questions and wishes visible to the café.
Figure and experience reported by Omniday for the period above.
Your customers.
Their questions. Your concierge.
From cafés to online shops and B2B. Choose an industry and see how Omniday can help your customers.
Choose an industry13 industries
Sizing, fit and returns.
Help customers with sizing, materials and exchanges while they're considering a purchase.
“I usually wear an EU 38, but I'd like the Nora blazer to fit closely. Which size should I choose?”
Nora has a relaxed fit. Our size guide recommends going down one size for a closer fit — so an EU 36.
Illustrated conversations with fictional products and policies. Your concierge responds using your own knowledge and configuration.
Put numbers to
the possibilities.
Explore how much time you could free up for customers and the team’s other tasks. Adjust the numbers to reflect your everyday work.
Time & resources
Time that can be spent on other tasks. This calculation is not a measured payroll saving and does not include Omniday’s price or the cost of running the solution.
See the calculation and assumptions
1,000 conversations × 70 % × 4 min. ÷ 60 = 46.7 hours. Time value: hours × DKK 300.The calculation shows a possible outcome based on your choices. It assumes the selected time is actually freed up. Its value is calculated before Omniday’s price and running costs and does not guarantee a financial saving.
Let’s make it
concrete.
What is an AI concierge?
An AI concierge helps customers within the conversation: it clarifies what they need, finds answers in your knowledge and guides them to the next step. That makes it easier to get help, including outside business hours.
How does it help our customers and our team?
Omniday handles recurring questions, giving your team more time for customers and tasks that need a person. Customers get help making a choice or solving a problem. That could mean product advice in an online store, setup guidance or table booking at a café. The use case depends on your industry, workflows and connected systems.
How do we keep our tone of voice and stay in control?
You define the knowledge, tone and workflows the concierge follows. You can test conversations and adjust responses and rules before putting them into use. When a request needs a person, it can be handed over with the conversation’s context so your team can pick up where the customer left off.
How can we tell whether it delivers value?
Look at fewer enquiries needing manual attention, a shorter path to help and the quality of the answers. Track what Omniday answers, what your team takes over and how much time is spent before and after. This gives you a basis for assessing the impact in your own business.
What can we learn from our customers’ questions?
Conversations show where customers are unsure, which questions keep coming up and where more help is needed. You can review enquiries, topics and status, then use those patterns to improve product information, guidance and service. Customer service becomes a source of better decisions, too.