The Future of Customer Service is Omnichannel.
Omniday's AI automatically handles every customer interaction across Voice, Chat, Email, and Social Media — resolving issues, booking appointments, and updating your CRM without human intervention.
One platform. Every channel.
Zero missed conversations.
Purpose-built for enterprises who can't afford gaps in their customer service — no matter which channel a customer chooses.
True Omnichannel
One AI. Every channel. Customers can start on chat, continue on email, and follow up by phone — all with full context preserved throughout.
Voice · Chat · Email · SMSAction-Oriented AI
Our AI doesn't just answer questions — it takes action. It updates records in your CRM, changes order statuses, and resolves tickets end-to-end.
CRM · Helpdesk · APIsInstant Knowledge (RAG)
Ingest your documentation, product catalog, and FAQs. Every answer is grounded in your company's data — precise, current, and on-brand.
RAG · Always Up-to-DateBookings & Scheduling
Let the AI handle appointment scheduling from start to finish. It checks availability, sends confirmations, and manages rescheduling — automatically.
Calendar · RemindersSocial Media Automation
Respond to Facebook and Instagram DMs instantly. Omniday handles common inquiries, collects leads, and escalates complex cases to your team.
Facebook · Instagram · XSmart Human Escalation
When a conversation needs a human touch, Omniday hands off gracefully — with full conversation history and context, so agents never start from scratch.
Live Agent · Warm TransferAutomate your support.
Delight every customer.
Join forward-thinking teams who have eliminated support backlogs and cut response times to zero — across every channel, 24/7.
No credit card required · 14-day free trial · Cancel anytime