More time for guests.
More insight into their needs.
Questions about the menu. A table for Saturday. A birthday for 20. At Café Mauritz, Omniday helps guests on the website and gives the team insight into what matters to them.
automatically answered.12 July–24 September 2026
The conversations that help guests also make their questions and wishes visible to the café.
Figure and experience reported by Omniday for the period above.
Help before guests walk through the door.
Guests visit the website to find answers and plan their visit. Omniday welcomes questions and finds answers in the café’s own knowledge. When a guest wants to book a table, the concierge can help find a time in the connected booking system and ask the guest to confirm the booking.
Special requests reach the right people.
Group enquiries, feedback and other requests that need a person are collected for the team to follow up. The guest’s wishes come with the enquiry, giving the team a better starting point.
Conversations become insight.
Omniday gives the café visibility into the questions and wishes of guests on its website. The team can see where guests need help and where follow-up or clearer information could make a difference.
The 98% figure is reported by Omniday for 12 July–24 September 2026 and describes automatic answering. It does not measure working hours saved or additional revenue.